Join our Team!
To continue our success story we are now expanding our services to the rest of Europe. Capturing the UK market is one of our main targets. For our office in Berlin, Deutschland we are looking for an Customer Service Advisor UK (m/f).
- As the contact person over the phone you assist our prospective customers in finding their desired product offered by local vendors
- You individually attend to our customers’ wishes with an instinctive feeling, creating a trustful atmosphere and a high level of customer satisfaction
- You delight our international customers of Käuferportal and convince them with your positive nature
- You continuously develop your skills by participating in workshops and you gradually expand your areas of responsibility
- You successfully completed your professional education and ideally have gained first-hand experience within the area of customer service
- You have excellent English language skills and you enjoy communicating with our international customers
- Sound knowledge of MS Office products is a given for you
- Your can-do attitude is one of your distinctive qualities, as well as your hands-on mentality and your empathy
- You enjoy connecting with customers and you delight with your positive attitude
What we offer
- The opportunity to significantly revolutionize the European market of producer goods
- Individual training on the job as well as personal coaching through our internal experts
- Lots of responsibility, flat hierarchies and excellent career opportunities are waiting for you
- A highly motivated team of dedicated individuals that always pulls together
- Well-filled fridges, plenty of fresh fruits and amazing team events are awaiting you
- A fantastic office in the heart of Berlin
Within just eight years Käuferportal has developed from a start-up to Europe´s market leader in connecting customers with providers of complex goods and services: 1.2 million customer queries, 350 employees, 5 locations throughout Europe and an annual volume of orders of more than 500 million euros. But we have not reached our goal yet!
In cooperation with our new partners ProSiebenSat.1 and General Atlantic, we are working on developing Käuferportal from a HIDDEN CHAMPION to a great brand. ProSiebenSat.1 and General Atlantic, some of the greatest investors worldwide, support our growth with expertise in brand development and strategic know-how.
For our great leap forward in development we are looking for your support! Together we would like to continue growing and even eclipse the success story of our previous 8 years.